Shipping and Return Policy
Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 - 5 business days to arrive.
Orders are processed Mon-Fri during normal business hours.
You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.
Sidecut is a Canadian business using both the Canadian postal service and FedEx to deliver orders. We pride ourselves on packaging customer orders very fast, however please allow 24 hours to process orders in busy periods and between May 1st-August 30th.
The following delivery services are offered at the checkout:
Canada: Standard Overnight - Next Day, Ground - 1-5 business days.
USA: International First - Next Day, Ground - 2-7 business days.
International: International First - Next Day, International Ecomony - 2-5 business days.
Canada: Xpresspost - 1 2 business days. Regular Mail - 2-5 business days
USA: Xpresspost - 3-5 business days. Surface Mail - 5-7 business days
International: Xpresspost International - 4-7 business days . Air Mail - 1-2 weeks