Shipping and Return Policy

Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 - 5 business days to arrive.

Orders are processed Mon-Fri during normal business hours.

You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.

Shipping Info

Sidecut is a Canadian business using both the Canadian postal service and FedEx to deliver orders. We pride ourselves on packaging customer orders very fast, however please allow 24 hours to process orders in busy periods and between May 1st-August 30th.

The following delivery services are offered at the checkout:

FedEx
Canada: Standard Overnight - Next Day, Ground - 1-5 business days.
USA: International First - Next Day, Ground - 2-7 business days.
International: International First - Next Day, International Ecomony - 2-5 business days.

Canada Post
Canada: Xpresspost - 1 2 business days. Regular Mail - 2-5 business days
USA: Xpresspost - 3-5 business days. Surface Mail - 5-7 business days
International: Xpresspost International - 4-7 business days . Air Mail - 1-2 weeks

Return Policy

Our goal is that you are completely satisfied with your purchase. If for any reason you are not satisfied, simply return your purchase in its original packaging, with your receipt within 30 days of your purchase for a refund or exchange. If you are not satisfied with your purchase after these time periods, please let us know. Your satisfaction is very important to us.

Broken or Damaged Products

Sidecut guarantees all of it's products against manufacturing defects for 1year from the date of purchase.